Whistleblowing at Yelp: A Dilemma in Being Clear

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Recently, a young woman who goes by “Talia Jane” on Medium wrote a blog post titled “An Open Letter To My CEO,” Jeremy Stoppelman of Yelp.  Talia worked in the customer support department of “Eat24,” Yelp’s delivery service.  But after three months of reported suffering as an employee of the company, she made the choice to […]

The Key to Success: Quality Interaction Bridges the Gaps

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“Project Aristotle is a reminder that when companies try to optimize everything, it’s sometimes easy to forget that success is often built on experiences – like emotional interactions and complicated conversations and discussions of who we want to be and how our teammates make us feel – that can’t really be optimized.” Google created Project […]

A Relational Reflection on a Surprising Friendship

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“The friendship between Justices Ruth Bader Ginsburg and Antonin Scalia was the stuff of Washington lore. The way the two justices, who were often polar opposites on the bench, managed to form an unlikely friendship had often been written about, and it even inspired an opera. “Call us the odd couple,” Scalia said last year at […]

When Worried, Get Grounded

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“I walked into our home office where my husband was working and repeated what had happened just a few moments before. And I asked him if he ever had thoughts like mine. He replied that he did but that he pushed the thoughts away. What? What did he mean by pushing thoughts away? How can […]

Being Generous on the Subway

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“Should I let him figure out his mistake on his own?  Surely he deserves it.  He thinks he knows all about a subculture he is so obviously very unfamiliar with.  I tarry.  ‘Are you getting off at Twinbrook?’ I finally ask.  He is.  ‘Well, you’re going in the wrong direction.’  His immediate response is to […]

When Having an Impact Means Being Engaged: Lessons from Iowa

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The 2016 elections are kicking into gear today.  Even though there have been 7 Republican debates and 5 Democratic debates so far, primary voting has yet to begin.  That changes today.  Iowans will be the first to cast votes for presidential nominees from each party.  After tonight, we will have taken the first step towards […]